CBS Business Solutions has designed
a composite portfolio of best-of-breed , fully scalable and tailor made services
that provide telephone assistance, remote connection, user training, version update,
database support, web support and forum membership services for your initiatives.
We provide services of highly skilled and thoroughly trained assistances to serve
your business interests.
Telephone Assistance Service
CBS telephone assistance service combine state of the contemporary technologies
with highly trained CBS assistance force for the ultimate customer experience and
enhanced support.Customers queries can be answered 24 hours a day, 7 days a week
in real time. Telephone assistance service is provided free of charge.
Remote Connection Service
Huge cost reductions with greater service availability and enhanced customer service
quality can be provided by remote connection. In case of sufficient communication
and net connections, if CBS certified assistance notifies that the assistance or
fixing errors could be met with remote connection, in accordance with USER’S approval,
service support is provided by remote connection.
User Training Service
User Training Service: To establish a better standard of customer-care using our
exclusive specialization in assistance a variety of tailored services are provided
to train core users and end users when deploying CBS Business solutions .User training service demand is met by CBS certified assistances in firms’ addresses.
Version Update Service
The demand of users about version updates is met by certified CBS assistances
in a qualified and rapid style so that they can get the most benefit
from information technologies continueously. Overall, a good portion of the upgrades involve some
better integration options with other services. Customers with a valid license for
the current version of a product may obtain rights for future versions of that product
by the purchase of a software support or by purchasing a full new license. If the
support agreement is terminated, then the customer is entitled to use any version
of software up to and including the latest version released prior to termination
subject to charges.